Zippy is a restaurant operations app designed to streamline ordering, kitchen coordination, and customer experience within a single platform. As restaurants scale and handle higher order volumes, Zippy needed a system that could reduce manual work, minimize errors, and keep front-of-house, POS, and kitchen teams perfectly in sync.
Dragtille partnered with Zippy to design and build a reliable, real-time restaurant ordering system that supports daily operations while remaining scalable for multi-outlet expansion.
Restaurants using multiple disconnected systems often faced delays, order handling errors, and miscommunication between front-of-house, POS, and kitchen teams. Manual processes increased the risk of mistakes, especially during peak hours, leading to slower service and operational stress.
Zippy needed a centralized system that could synchronize orders in real time, improve operational visibility, and ensure smoother coordination across all touchpoints.
We designed and built a restaurant ordering application similar to FeedMe POS, integrating ordering flow directly with POS systems and kitchen displays. The system logic was structured to sync orders in real time across outlets, reducing reliance on manual coordination.
Operational workflows were optimized to minimize delays and errors, while ensuring system stability for daily restaurant usage. The platform was built with scalability in mind, allowing Zippy to support multiple outlets and higher order volumes without compromising performance.
Zippy successfully centralized its ordering process across POS and kitchen systems, significantly improving operational visibility. Order processing time was reduced by 30–40%, while order accuracy improved through reduced manual input and handoffs.
Kitchen operations became smoother during peak hours, and the platform now provides a scalable system foundation to support future outlet growth and expansion.
DRAGTILLE VENTURES
202503273790 (KT0600075-T)
hello@dragtille.com
019-324 3375
42, Jln Kelab Golf 13/6, Seksyen 13, 40100 Shah Alam, Selangor
8:30 a.m. – 5:30 p.m. (Monday – Friday)